FAQ

Frequently Asked Questions

Everything you need to know about our custom screen-printed t-shirts.

What kind of shirts do you offer?
We use high-quality basic t-shirts made of 100% cotton — perfect for crews, staff uniforms, or giveaways.

Do you offer multi-color printing?
We specialize in one-color prints only to keep costs low and turnaround times fast. Clean, bold designs look great with one color!

Can I use my logo or artwork?
Yes! Send us your logo (PDF, PNG, JPG, or even a photo of your business card). We’ll create a mockup for you to approve before printing.

How fast will I get my shirts?
Most orders are ready within 5–7 business days. Rush jobs available upon request.

Do you deliver or ship orders?
Yes! Options include:
Local Pick-up
Nationwide shipping (USPS, UPS)
Shipping cost depends on your location and order size.

Artwork & Revision Policy
Our pricing includes up to 20 minutes of complimentary artwork preparation, including minor adjustments, file conversion, separation, and vectorizing when needed.
This complimentary service is intended for preparing the artwork originally provided by the customer. Multiple revisions, changes to the design, or submission of completely new artwork after we have prepared or revised the artwork will be subject to an artwork fee.
We are happy to make these changes for you, but additional artwork time will be billed at our standard artwork rate.

Mockup Policy
Mockups are provided after an order has been placed and payment has been received.
Once you agree to the quoted price and place your order, we will prepare and send you a mockup for your approval before production begins.
Thank you for understanding.

What if something is wrong with my order?
We stand by our work. If there’s a mistake or defect, we’ll fix it — with a reprint or refund.

Do you offer bulk discounts?
Yes! We offer large order discounts. Contact us for a custom quote.

How do I place an order?
Easy! Text or email us:
1. Your logo
2. Shirt color and quantity
3. Sizes needed
We’ll send a proof and invoice. Once approved and paid, we’ll print and ship.

Still have questions?
Text: 661-373-1795
Email: info@CheepTee.com